{"id":841,"date":"2022-02-03T02:57:29","date_gmt":"2022-02-03T02:57:29","guid":{"rendered":"https:\/\/bramer.com.pe\/?p=841"},"modified":"2022-02-03T02:57:29","modified_gmt":"2022-02-03T02:57:29","slug":"como-reducir-los-costos-de-servicio-al-cliente","status":"publish","type":"post","link":"https:\/\/bramer.com.pe\/en\/2022\/02\/03\/como-reducir-los-costos-de-servicio-al-cliente\/","title":{"rendered":"C\u00f3mo reducir los costos de servicio al cliente"},"content":{"rendered":"<p>The quality of your customer service can have a huge impact on retention rate and brand loyalty. According to a survey conducted by PwC, 59% of US customers would stop using a product or company they love after having multiple bad experiences. Likewise, 17% of consumers would do the same after a single bad experience.<\/p>","protected":false},"excerpt":{"rendered":"<p>La calidad de tu servicio al cliente puede tener un gran impacto en la tasa de retenci\u00f3n y lealtad a la marca. Seg\u00fan una encuesta realizada por PwC, el 59 % de los clientes estadounidenses dejar\u00edan de usar un producto o una compa\u00f1\u00eda que aman despu\u00e9s de tener m\u00faltiples malas experiencias. Asimismo, el 17 % &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/bramer.com.pe\/en\/2022\/02\/03\/como-reducir-los-costos-de-servicio-al-cliente\/\"> <span class=\"screen-reader-text\">C\u00f3mo reducir los costos de servicio al cliente<\/span> Read More &raquo;<\/a><\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-global-header-display":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-841","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>C\u00f3mo reducir los costos de servicio al cliente - BRAMER S.A<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bramer.com.pe\/en\/2022\/02\/03\/como-reducir-los-costos-de-servicio-al-cliente\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"C\u00f3mo reducir los costos de servicio al cliente - BRAMER S.A\" \/>\n<meta property=\"og:description\" content=\"La calidad de tu servicio al cliente puede tener un gran impacto en la tasa de retenci\u00f3n y lealtad a la marca. Seg\u00fan una encuesta realizada por PwC, el 59 % de los clientes estadounidenses dejar\u00edan de usar un producto o una compa\u00f1\u00eda que aman despu\u00e9s de tener m\u00faltiples malas experiencias. Asimismo, el 17 % &hellip; C\u00f3mo reducir los costos de servicio al cliente Read More &raquo;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bramer.com.pe\/en\/2022\/02\/03\/como-reducir-los-costos-de-servicio-al-cliente\/\" \/>\n<meta property=\"og:site_name\" content=\"BRAMER S.A\" \/>\n<meta property=\"article:published_time\" content=\"2022-02-03T02:57:29+00:00\" \/>\n<meta name=\"author\" content=\"bramerco\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"bramerco\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/bramer.com.pe\/2022\/02\/03\/como-reducir-los-costos-de-servicio-al-cliente\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/bramer.com.pe\/2022\/02\/03\/como-reducir-los-costos-de-servicio-al-cliente\/\"},\"author\":{\"name\":\"bramerco\",\"@id\":\"https:\/\/bramer.com.pe\/#\/schema\/person\/33464c12239fe4c775925ec3f36a04f9\"},\"headline\":\"C\u00f3mo reducir los costos de servicio al cliente\",\"datePublished\":\"2022-02-03T02:57:29+00:00\",\"dateModified\":\"2022-02-03T02:57:29+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/bramer.com.pe\/2022\/02\/03\/como-reducir-los-costos-de-servicio-al-cliente\/\"},\"wordCount\":80,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/bramer.com.pe\/#organization\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/bramer.com.pe\/2022\/02\/03\/como-reducir-los-costos-de-servicio-al-cliente\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/bramer.com.pe\/2022\/02\/03\/como-reducir-los-costos-de-servicio-al-cliente\/\",\"url\":\"https:\/\/bramer.com.pe\/2022\/02\/03\/como-reducir-los-costos-de-servicio-al-cliente\/\",\"name\":\"C\u00f3mo reducir los costos de servicio al cliente - 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Asimismo, el 17 % &hellip; C\u00f3mo reducir los costos de servicio al cliente Read More &raquo;","og_url":"https:\/\/bramer.com.pe\/en\/2022\/02\/03\/como-reducir-los-costos-de-servicio-al-cliente\/","og_site_name":"BRAMER S.A","article_published_time":"2022-02-03T02:57:29+00:00","author":"bramerco","twitter_card":"summary_large_image","twitter_misc":{"Written by":"bramerco"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/bramer.com.pe\/2022\/02\/03\/como-reducir-los-costos-de-servicio-al-cliente\/#article","isPartOf":{"@id":"https:\/\/bramer.com.pe\/2022\/02\/03\/como-reducir-los-costos-de-servicio-al-cliente\/"},"author":{"name":"bramerco","@id":"https:\/\/bramer.com.pe\/#\/schema\/person\/33464c12239fe4c775925ec3f36a04f9"},"headline":"C\u00f3mo reducir los costos de servicio al cliente","datePublished":"2022-02-03T02:57:29+00:00","dateModified":"2022-02-03T02:57:29+00:00","mainEntityOfPage":{"@id":"https:\/\/bramer.com.pe\/2022\/02\/03\/como-reducir-los-costos-de-servicio-al-cliente\/"},"wordCount":80,"commentCount":0,"publisher":{"@id":"https:\/\/bramer.com.pe\/#organization"},"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/bramer.com.pe\/2022\/02\/03\/como-reducir-los-costos-de-servicio-al-cliente\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/bramer.com.pe\/2022\/02\/03\/como-reducir-los-costos-de-servicio-al-cliente\/","url":"https:\/\/bramer.com.pe\/2022\/02\/03\/como-reducir-los-costos-de-servicio-al-cliente\/","name":"C\u00f3mo reducir los costos de servicio al cliente - 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